Service design

Design allows us to transform the experience and value of your products and services, rendering them more appealing, useful and desirable for the user and more efficient and profitable for your organization.

We develop projects using Service design and Design Thinking tools, making active use of creative prototypes, co-creating with clients and working in interdisciplinary teams.

Service design enables us to track each contact your client has with your service and examine how they experience it, while Design Thinking allows us to develop fully integrated proposals which factor in people, technology and business. Co-creating with clients brings new points of view to the mix and creative prototypes communicate new ideas so they are understood, and validated or dismissed. Working in interdisciplinary teams adds value to the process and meets more global challenges.

Benefits

  • Meet new needs
  • Reach new clients
  • Align your business with new circumstances
  • Improve the client’s experience
  • Optimize resources: efficacy and efficiency